iMethods is currently seeking a Market Managed Services Engineer (MMSE) for a full time contract-to-hire position in Jacksonville, FL.


General Description:

·        Shared operations responsibilities which includes all Support and Data Center operations (dedicated server, co-location, and connectivity), as well as all internal and external network and Internet integration services.

·        Product development and management responsibilities in relation to individual skill set.

·        Services installation.

·        Primary technical on-call resource for hosting services customer base (on a rotating basis as assigned)

·        Ongoing training of sales and other personnel

·        Recommend services and pricing improvements to the company's current services

·        Backup to local teams for technical or other support as necessary

·        Maintain a working level of proficiency with all services

·        Other duties as assigned by your supervisor.

·        Pre-sales support resource at the local data center, which includes:

o   Discovery and definition of customer application requirements

o   Design of customer application solutions and preparation of statements of work

o   Accurate pricing of complex sales proposals

Required Education & Experience:

·        Bachelor of Science in Computer Science, Engineering or other technical discipline and/or 2 - 4 years of Business Management experience

·        Very strong customer service skills, extremely high attention to detail, aggressive trouble-shooting skills, and strong decision-making is critical to this position

·        Excellent verbal and written communications skills.

·        Strong attention to detail, making and keeping commitments and meeting deadlines.


Apply for Market Managed Services Engineer (MMSE)
Employment Type:
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Contract To Hire
Jacksonville, FL